Frequently asked questions
Backdrop FAQ: sizes, materials and shipping
Choosing your backdrop
Which size for a newborn shoot?
An 80 × 120 cm is enough for newborn beanbag posing. For a standing family, go for 225 × 300 cm or 250 × 300 cm.
What's the difference between Textile, Vinyl and Mat Floor?
Textile is glare-free, light and foldable: the all-rounder. Vinyl is smooth, flexible and washes with soap and water. Mat Floor is very thick and washable: ideal for cake smash and bath sessions.
Are there reflections with flash?
Textile, Tex-Stretch and Rubber Mat are completely glare-free. Vinyl and Mat Floor may show slight reflections: light from the side.
The size I want doesn't exist.
Order it custom-made: from 50 cm to 3 m wide, any length, at the same price per m².
Ordering and shipping
How long does it take?
Allow 10 to 12 business days from order to delivery, production included. Your tracking number is sent as soon as your order ships.
Do you ship outside France?
Yes, all over Europe: €15 in France and the European Union. The exact rate for your country is shown in the cart.
Can I return a backdrop?
Every backdrop is printed to order, so it cannot be returned. Damaged parcel or print defect: write to us within 7 days of delivery with photos.
Using your backdrop
How do I remove creases?
Textile: a quick pass with a handheld steamer is enough. Tex-Stretch: no steaming needed, just stretch it with small elastic clips on the sides.
How do I hang it without a stand?
With spring clamps on a bar, or with the Rod pocket finish (8 cm flat hem) to slide a bar through.
Are your backdrops safe?
They are printed with solvent-free inks made from water and plant-based latex.
