Shipping

From our workshop to your studio in 10 to 12 business days, production included.

Printed to orderEmail trackingBy truck, never by plane

Mainland France 15 €flat
shipping

European Union: €15 tooSwitzerland and outside the EU: the exact amount is shown in your cart.

Where do we deliver?

All across Europe.

€15 in France and the European Union

FranceGermanyBelgiumLuxembourgSwitzerlandNetherlandsSpainItalyPortugalPolandDenmarkIrelandSwedenFinlandAustriaAnd the rest of Europe

Switzerland, non-EU Europe, French overseas territories or the rest of the world? Write to us before you order.

In 4 steps

Your backdrop's journey.

01 You order A confirmation email arrives right away.

02 We print Your backdrop, in the size and material you chose.

03 It travels By truck, delivered by UPS. Tracking arrives by email.

04 It's at your door Unpacked, ready for your next session.

Day 0 · your orderBusiness day 10 to 12 · in your studio

Carefully packed

Each material
travels its own way.

Shipped by truck, never by plane. Delivered by UPS.

Rolled, in a telescopic boxVinyl, Mat Floor and Rubber Mat.

Carefully foldedTextile and Tex-Stretch on their own, in a folded parcel.

Mixed order?Vinyl, Mat Floor or Rubber Mat with Textile: everything ships in the telescopic box.

Got a session coming up?

Order at least 2 weeks ahead: your backdrop will be waiting for you.

A problem on delivery?

Our team replies within 24–48 h

Step 1

Don't refuse the parcelSign the delivery slip “subject to unpacking”.

Step 2

Take photosThe whole backdrop, a close-up of the defect, the label and the parcel.

Step 3

Write to us within 7 daysWe'll replace your item as quickly as possible.

Your questions
about shipping.

How long does it take?

10 to 12 business days (excluding weekends and public holidays) from order to delivery: every backdrop is printed to order, never stocked.

Do you ship outside France?

Yes: €15 across the whole European Union, just like in France. For Switzerland, non-EU Europe, the French overseas territories and the rest of the world, contact us before you order.

How do I track my parcel?

An email lets you know as soon as your parcel leaves our workshop, with its UPS tracking number.

And for a custom-made backdrop?

The proof is approved with you by email before printing starts.

My parcel is damaged, what should I do?

Don't refuse it: sign "subject to unpacking", then send us, within 7 days of delivery, photos of the whole backdrop, the defect, the label and the parcel. We'll replace the item as quickly as possible.