Article 1 - Scope of application

These General Terms and Conditions of Sale (GTCS) apply to all orders and deliveries between Colors and Drops and its customers on the www.colorsanddrops.com online store.

 

Article 2 - Prices

The prices of our products are indicated in euros and include VAT.

In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Colors and Drops. They are your responsibility, both in terms of declarations and payments to the competent authorities and organizations in your country. We advise you to contact your local authorities for further information. 

All orders, whatever their origin, are payable in euros.

Colors and Drops reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price list in force at the time of validation of the order and subject to availability. 

The products remain the property of Colors and Drops until full payment has been received.

Please note: as soon as you take physical possession of the products ordered, the risk of loss or damage to the products passes to you. 

 

Article 3 - Orders

Contractual information is presented in French and will be confirmed at the latest when your order is validated.

Colors and Drops reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, and more particularly in the event of a supply problem, or in the event of difficulty concerning the order received.

 

Article 4 - Validation of your order

Any order placed on the Colors and Drops website implies acceptance of these General Terms and Conditions. Any confirmation of an order implies your full acceptance of these terms and conditions of sale, without exception or reservation.

All the data provided and the recorded confirmation will constitute proof of the transaction. 

You declare that you are fully aware of this.

Confirmation of the order will constitute signature and acceptance of the operations carried out.

 

Article 5 - Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

Products can be paid for by bank transfer, Paypal or CIC MONETICO by credit card. Colors and Drops reserves the right to accept only certain types of payment depending on the order or delivery method chosen by the customer. It is not possible to pay by sending cash or checks. Payment in Nx via MONETICO obliges the customer to pay the full amount of the order, failing which he will be prosecuted.

Payment can be made by bank transfer to our account. The amount is debited before the products are dispatched. Should banks charge fees, Colors and Drops reserves the right to pass them on to the customer, especially in the case of unpaid direct debits due to overdraft or errors in the bank details provided.

 

Article 6 - Cancellation, withdrawal, exchange or return

It is no longer possible to cancel an order once its status has changed from "payment accepted" to "order in preparation". 

 

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of article L.121-21-8 of the French Consumer Code, the right of withdrawal does not apply to : The supply of goods made to the consumer's specifications or clearly personalized (backdrops, floors and stand).

At Colors&Drops, each backdrop canvas is made to order/requested by the consumer according to a chosen size, material and visual. Consequently, we do not accept exchanges, refunds or returns.

Products in the Digital category, due to their digital nature and instant download, cannot be refunded or credited under any circumstances.

Some of our models may have been created digitally using artificial intelligence. This process may result in the presence of artifacts. We manually check and correct the main artifacts, but retain certain details that are not considered to be main elements and do not interfere with the overall rendering of the model.

These artifacts will be invisible in your final photos. These little details are simply part of the charm of the creation. 😊 Don't forget to take a look before checking out, to make sure you like the design 100%!

 

Article 7- Availability

Our products are offered as long as they are visible on the Colors and Drops website and while stocks last (excluding backdrop and floors).

If a product is unavailable after you have placed your order, we will inform you by e-mail. Your order will be automatically cancelled. 

 

Article 8 - Delivery

Products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.

Packages are generally dispatched within 8 to 10 working days. Most orders are processed within 48 hours of payment.

They are dispatched via carrier for backdrops and ground, delivered without signature. Delivery times may vary according to the method of payment or carrier chosen, or due to public holidays or other events.

Packages are sized appropriately and your items are properly protected. The backdrops vinyl items are shipped from France and rolled up. Textile backdrops are sent folded and protected under folds from France.

If the delivered items have been damaged during transport, Colors and Drops customer service must be informed as soon as possible by e-mail to hello@colorsandrops.com.

Colors and drops will then have the possibility to make claims to the carrier or to the transport insurance in order to replace the damaged item as soon as possible.

In the event of a delay in shipment, an e-mail will be sent to you to inform you of any consequences for the delivery time indicated.

In the case of deliveries by a carrier, Colors and Drops cannot be held responsible for late delivery or unavailability of the customer after several proposed appointments. Under reserve" the company Colors and Drops will not be able in any case to assert the guarantee.

 

Article 9 - Liability

The products offered comply with current French legislation. Colors and Drops shall not be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities about the possibility of importing or using the products or services you intend to order. 

Furthermore, Colors and Drops cannot be held responsible for any damage resulting from misuse of the product purchased. 

Finally, Colors and Drops shall not be held liable for any inconvenience or damage inherent in the use of the Internet, in particular a break in service, external intrusion or the presence of computer viruses.

Under no circumstances will Colors and Drops be able to invoke the warranty.

 

Article 10 - Applicable law in the event of disputes

The language of this contract is French. The present conditions of sale are subject to French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.

 

Article 11 - Intellectual property

All elements of the Colors and Drops website are and remain the exclusive intellectual property of Colors and Drops. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or audio.

All items (backdrop, floor, stand...) of the Colors&Drops brand are subject to and remain the exclusive intellectual property of Colors and Drops. No one is authorized to reproduce, exploit, rent, rebroadcast or use in any way whatsoever.

 

Article 12 - Personal data

Colors and Drops reserves the right to collect nominative information and personal data concerning you. This information is necessary to process your order and to improve the services and information we send you.

This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access, rectify and object to personal information and data concerning you, directly on the website.

Article 13 - Archiving Evidence

Colors and Drops will archive order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of article 1348 of the French Civil Code.

The computerized registers of Colors and Drops will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.